Contribution from another Moaning Old Git - Thanks again Jeff
Nothing gets my back up more than phoning companies and having to go through their queuing and menu selection. firstly many of these numbers 0870 for example cost much more than a standard call so they are making money out of our request to speak with them. Then they make even more money by putting a long message on that you have to listen to before you even get the chance to choose an option. I do not want to wait while they tell me that the call may be recorded for training purposes etc etc etc.
What a pain having to listen to the menu selections with the worst companies sometimes having three or four sub levels of menus. I can see that in some cases menus will help but am I the only one that seems to have a query that never fits in with offered menu selections.
Sometime as yesterday I got through the menu selection process just to be told that they were too busy to take my call,why could they have not said that at the beginning. Even more irritating is the meaningless message saying we know you are waiting, we are experiencing a higher than normal amount of calls, your call is important to us, etc etc If they really value the call get someone to answer the f------ phone.
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