Cruise ship holidays hide away a little extra charges that are nothing but a rip off. You pay a high cost to go on a cruise holiday and find that they add 15% to every drink they serve you as a "gratuity". Then, when you go to sign your receipt, you are invited to add an additional gratuity
Then they charge a "discretionary" $12 per person per day gratuity to thank the staff for the high quality of service and encourage "crew motivation to work as a team".
Sorry but when you pay for your holiday you expect a high quality of service. Gratuities are payable for service above and beyond that which is expected. Team building and motivation are issues for managemnt and often encouraged through recognition and non-monetary means.
This daily gratuity is just a way that the companies have thought of to reduce wages and increase their profits making staff dependent on the goodwill of the customers to earn a decent wage.
REMEMBER YOU CAN ALWAYS USE YOUR DISCRETION AND INSIST THE DISCRETIONARY CHARGE IS REMOVED
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